Privacy POLICY

CloudWalker Farm (CloudWalker) is committed to protecting the privacy of our visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.cloudwalkerfarm.com (the “Site”).

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information (including credit card number), email address, and phone number, Government ID card, and Medical Cannabis ID card (if shopping as a medical patient). We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for pickup and delivery, and providing you with order confirmations). Additionally, we use this Order Information to:
Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION & SECURITY

When you visit and place an order through the Site, we will maintain your Personal Information as requested by the New Mexico Department of Health.

CloudWalker also secures your Personal Information from unauthorized access, use or disclosure, and strictly complies by all HIPPAA privacy rules & regulations.

OPT-OUT & UNSUBSCRIBE

CloudWalker respects your privacy and, wherever possible, will provide you with the ability to opt-out of email and text communications related to the advertising of our products. Visitors may also choose to opt-out by submitting an unsubscribe request using the contact details provided below.

MINORS

The Site is not intended for individuals under the age of 21. Visiting the Site confirms that you are over the age of 21 and/or have a valid NM medical cannabis card confirming that you are allowed to shop at CloudWalker Farm.

CloudWalker Farm does not knowingly collect any Personal Information from minors under the age of 21. We encourage parents and guardians to observe, participate in, and/or monitor and guide their child’s online activity. If you think that your child provided any kind of Personal Information to CloudWalker, please contact us immediately at info@cloudwalkerfarm.com and we will promptly remove such information from our records.

UPDATES

This Privacy Policy was last updated on November 10, 2022. Any updates, amendments, or changes to our Privacy Policy will promptly be posted on this page. We strongly encourage visitors to periodically review this page to stay informed on how CloudWalker is protecting your Personal Information.

CONTACT CLOUDWALKER FARM

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please feel free contact us using the details provided below:

Email
info@cloudwalkerfarm.com

Mailing Address
CloudWalker Farm
1629 4th St NW
Albuquerque, NM, 87102